Privacy Policy
How IPTVRockers collects, uses and protects your personal information when you visit iptvrockers.com or buy an IPTV subscription.
Last updated: 10 October 2026
Who we are
IPTVRockers operates the website iptvrockers.com and provides IPTV subscriptions. This policy explains what personal information we collect, why we collect it and the choices you have. You can contact us about privacy at [email protected].
Information we collect
- Order details. When you place an order or request a free trial we collect the details you enter at checkout, such as your name, email address and billing details.
- Device details you send us. Some devices need a MAC address to be activated. If you send us one, we use it only to set up your service.
- Messages. When you use the contact form or email us, we receive your name, email address and the content of your message.
- Account data. If you create an account, we store your login email and order history.
- Technical data. Like most websites, our server records basic technical information such as IP address, browser type and the pages requested.
How we use your information
- To process orders and deliver your IPTV details by email.
- To activate and maintain your subscription.
- To answer questions and provide support.
- To process refunds under our Refund Policy.
- To keep the website secure and prevent fraud.
- To meet legal and accounting obligations.
We do not sell your personal information.
Payments
Payments are handled by third-party payment providers. Payment details you enter with a provider are processed by that provider under its own privacy policy. We receive confirmation of the payment and the order it relates to.
Cookies
The website uses cookies that are needed for it to work, for example to remember what is in your cart, keep you logged in to your account and protect forms against abuse. You can block or delete cookies in your browser settings, but checkout and account pages may then stop working properly.
Who we share information with
We share personal information only where it is needed to run the service: with payment providers to take payment, with our hosting and email providers to operate the website and send messages, and with authorities where the law requires it.
How long we keep information
We keep order records for as long as needed to provide your subscription, deal with support and refund requests, and meet legal and accounting requirements. Contact form messages are kept for as long as needed to deal with your enquiry.
Your rights
Depending on where you live, including the United Kingdom, the European Economic Area and some US states, you may have the right to ask for a copy of your personal information, to have it corrected or deleted, and to object to or restrict how we use it. To make a request, email [email protected] from the address linked to your order. We may need to confirm your identity before acting on a request.
Security
We take reasonable technical and organisational steps to protect personal information. No website can guarantee complete security, so please use a strong, unique password for your account.
Children
Our service is intended for adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last changed.
Contact
Questions about this policy or your personal information can be sent to [email protected].